Amazon Freshers Recruitment 2012 Walkins for Customer Support(Email, Chat) and Seller Support in Hyderabad Raheja IT Park(Mind Space).
Amazon Freshers Recruitment 2012 – Customer Support
Eligibility Criteria:
- Any Graduate, Post Graduate, Diploma Students can attend this Walkin.
- Should be very good in English.
- Should have very good Typing Skills.
- Both Freshers and Experienced Candidates are eligible to attend this Walkin.
- Candidate can attend regardless of his passed out year.
- Candidates with more than 60% in Engineering Courses is not eligible.
Facilities Provided:
Amazon is really very good in taking care of their employees. You can find the list facilities provided below.
- Basic Salary.
- Food Coupons.(for Rs. 1100/-)
- Cab Facility.(Both Pickup and Drop – Door to Door)
- Night Shift Allowances.(50% Extra on Basic Salary)
- Over Shift Allowances.(50% Extra on Basic Salary, 100% Extra on Holidays).
- Over Time Allowances.(50% Extra on Basic Salary, 100% Extra on Holidays).
- Medical Allowances.
Job Roles:
Role 1: Email Support.
Role 2: Chat Support.
Role 3: TRMS – Seller Support.
Email Support:
Candidates who got selected for this role should reply to the emails of the Customers. You need to reply for 48 Emails Everyday. That’s it.
Chat Support:
Candidates who have got selected for this role should solve customer queries through chat. You can manage 2 Parallel chats at the same time.
TRMS – Seller Support:
Candidates who got selected for this role should answer the sellers queries. As you know Amazon has a Market Place where sellers can sell their goods, so you need to solve their queries.
Salary Offered:
Email Support: 1.34 Lakhs for Seasonal, 1.54 for Permanent. (I don’t have updated details).
Chat Support: 1.54 Lakhs (I don’t have updated details).
TRMS – Seller Support: Above 2 Lakhs (I don’t have updated details).
Selection Process:
There will be totally 3 Rounds according to the New Procedure.
Round 1: JAM or GD or Short Online Test.
Round 2: Versant Test.
Round 3: HR Interview.
Complete Details on Versant Round:
Versant Test Consists of 5 Sections, You need to Qualify as a whole, No Sectional Cut-off.
Section 1: Typing Test.
Section 2: Fill in the Blanks.(Should be good in Vocabulary)
Section 3: Framing Own Sentences.
Section 4: Listening Test.
Section 5: Email Writing.
There will be time for each and every section. You need to complete the section within the time frame. No Extra time is allotted. It’s a Online Test.
Job Types:
Based On your Versant Score, You’ll be taken as either Seasonal or Permanent Employee. There will be difference in salary of Rs. 20,000/- in between them. That’s it expect it both of them will get equal benefits.
Role 1: Seasonal.
Role 2: Permanent.
Also, Based on Versant Score they’ll decide whether you’re eligible for Chat Support or Email Support. So Versant Score is Very Important.
Walkin Details:
Walkin Dates: Monday-Friday Every Week until Vacancies get filled up.
Timings: 10.00 Am
Address:
Rehja IT Park,
Opposite Hotel Westin,
10th Floor,
Jubilee Hills.
Hyderabad.
You can also read the Interview Experience before you attend the walkin.
Important Details:
- At Present Walkins are going only for Email/Chat Support. Walkin for TRMS hasn’t yet begun.
- All the details mentioned above have been gathered with atmost care, if there is any errors, please don’t blame us. The above information is only for your idea. I suggest you to gather more details before you attend the Interview. If there are any corrections, do inform us for changes.