Amazon.com 2011 Recruitment Personal Interview Experience

amazon.com LogoHello everyone who is reading this article. I am Bharath Gurram. I am going to share my amazon.com personal interview experience with you which I attended on 28th April 2011.

As all of you know there are totally 5 rounds in the selection procedure. If you are not aware of these rounds, please read the following article: Amazon.com BPO Jobs 2011

I completed the First 3 rounds and I am waiting in the waiting hall for further process. One of the members from the HR Team came and asked a Photo of mine and a Photocopy of my Identity Proof. Unfortunately I didn’t have any of them and I informed the same. HR said that without these proofs, we cannot continue the interview process. I requested them that I will bring all of them tomorrow so they can complete the further rounds. He said ok and asked me to wait. I waited for almost 45mins in the waiting hall planning in my mind how I should give my interview tomorrow. Suddenly a person came to me and asked, are you MR. Bharath?? I said YES. He asked me to follow him, and I followed him.

Surprisingly he took me into the interview cabin and asked me to take my seat. I was Half-Strucked. It’s interview time now. I am not even thinking of the interview today, unfortunately I was forced to take it. The HR introduced himself as the manager of amazon.com. It’s one more shock for me, I am being interviewed by Manager of amazon.com, He’s not a HR, He’s a Manager. As a reply to his introduction I said “It’s really a Privilege to meet you Sir”, but I fumbled few times when saying it. Actually I am very good in English, but in the shocked state of mind I am in, I messed up with my words. It’s really a Bad Start to the Interview. People say that “First Impression is the Best Impression”, Unfortunately I lost the First Impression.

The First Question to me was “Why Amazon??” it’s nothing but HR is asking me “Why are you interested to work in amazon.com??” I replied it, but he’s not satisfied with it. The Second Question was “What are the Skills required for doing this Job??” I replied, Excellent Communication Skills and Interpersonal Skills are most essential. He’s not satisfied even with this answer. He again asked are they sufficient?? I sad yes, but actually I missed some of the very important skills which are essential for costumer support professionals. They are nothing but patience and Typing Skills.

He asked me some other questions like what are your future plans. How will you see after 5 years from now etc., and I answered them confidently. The interview continued for about 15minutes. The last question to me was again “Why Amazon??” He asked me to answer it again and I did. Thus the Interview Completed and the Manager asked me to wait for further information.

Thank GOD, I am selected in the Interview, I completed the last round which is Typing Round and I got the Job.

Real Twist:
I am earlier informed that the Package would be 2.24lacs and the job would be permanent, But the Package they offered me was 1.2lacs and I am selected as just contact employee, not permanent. I thought this is because of my Poor Performance in the interview. I Lost the First Impression and I didn’t satisfy the interviewer with my answers to his first two questions. This is what a little bit of Tension can result on the performance. I was very disappointed with my performance, and I know I didn’t performed upto my potential.

Moral of the Story:
1) Don’t get tensed at any Situation.
2) First Impression is the Best Impression.
3) Be Prepared for the Worst.

If you are attending for the same job and if you have any questions or if you want to know what happened in more detailed way, please ask them as Comments.

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102 Responses to "Amazon.com 2011 Recruitment Personal Interview Experience"

  1. hello bharat..
    I attented amazon.com in bangalore for the interview..position is process associate..i was bit confused to get the ooffice address..and finally i reached to the 5th floor where the interviews are going on.
    security personnel asked me to whom to contact..i said hr person name her name is Neha..then he said me to wait..and called to neha..she rushed to me asked me to follow..we reached neha chamber and i asked to sit..then process started..5 questions
    i answered successfully..but i failed at 1 questions which is aptitude related one
    then i asked to wait at reception..after some time another person called me for written test named product test…i had written it..they said me to leave for today..we will mail u after a week..
    i havent recieved any mail…
    The reason is they are looking for graduates for this position..iam pg mba with 81%aggregate..so they thought iam over qualified…i felt this after obseving the ad from amazon.com..that we are not required mba’s only undergraduates for this position….
    This is my first walkin experience..thanks for providing me this platform Mr.bharat to share my experience…

    Reply
    1. Hi Shiva, I m sorry for you that you did not placed. if you want to share your interview experience with others, we really welcome and appriciate your thought. You can do this through this blog, You will be given the rights of a Guest Author in this blog and we will display your faceook profile and your photograph below your interview experience. So if you are really interested in sharing your interview experience, please contact me at the following email address:
      webmaster.jobtrails@gmail.com

      Please see the example of the guest Author Interview experience:
      http://jobtrails.com/software-jobs/syntel-2011-recruitment-personal-interview-experience/

      Reply
  2. Thats really good to see my interview experience along with my facebook id.I will surely utilize this when i start my interviews..This would be helpful for our friends..
    i have a small question for u..In amazon or google..how they tested your typing skill.I mean whether they gave u a book and asked to type or..used any typing softwares to check speed and accuracy??plzz help me ou??
    could u provide me ur facebook id..to my mail address..

    Reply
    1. there is a online website which evaluates the speed and accuracy of the candidate, they tested my typing skills by giving a test on that website. I really can’t recall the excat website name they used to test me. But here’s an example site like for you:
      http://www.typingtest.com

      I’ll send my facebook address to your email.

      Reply
  3. Hi,
    Mr. Bharath as you have shared your expirience with us, it’s really very energetic for me. I am going to face Amazon.com interview tomorrow, so wish me luck. and definately i will share my expirence.

    Thanks a Lot

    Reply
    1. Hello Sudha Lahari..
      WIll u please tell me the procedure how to apply for wase program actually i applied throuh 2 my 1 friend whose working in wipro but i didn’t gt any mail or call please help me…

      Reply
  4. Helloo bharath…
    its really good to see your interview experience.. i am from a village and i am completed ma intermediate in Telugu medium background and i got 82% marks but not fluency in English.. now i am perusing ma degree final year with b.com computers in English medium through ou.. as well as im having 1year experience in a call center.. im i eligible to apply for amazon.com

    Reply
  5. hi..ravi i am santosh and i would like to ask you about one the round at amzon that is versant round can you explain me in detailed h..means…how should i clear it?

    Reply
    1. Hello Santosh, Versant consists of 5 sections. It will test your Typing Skills, Listening Skills, Grammar, etc. I forgot the other two sections. anyway I’ll try to gather them for you soon.

      Reply
    1. Hmm, I’m so sorry for you. What happened? I strongly suggest you to share the Versant Pattern here, so that you can get more suggestions, through which you can clear it next time and your share will also help thousands of other members here.

      Reply
  6. versant round consists of 5sections..
    1.typing within 60sec.
    2.filling the blanks
    3.framing own sentences
    4.hearing and then typing
    5.email writing…..
    all you need to have is good vocabulary and typing speed,so that you perform well on time!!!!

    Reply
  7. it was a good experience…! i went and made the entry in visitors book…then someone called us in n made us to sign a form…regarding legal conditons n all…then there was an online test conducted…i qualified that..infact evry1 with me cleared tht…thn they made us sit in a room… one by one was called for intervw..it was quiet general one…im still thinking was that my intervw or just a procedure 😀 then came the most worst thing….versant!!! my god!!! i thgt tht would be easy but i was unable to do tht just bcs i ws nt able to think ,type and respond at a time!!!! but i enjoyed it:)

    Reply
    1. hi nj..i hv cleared two rounds of amazon.com and going to attend my third round tomorrow which might by versant round would you please just share your experience about this i mean what were the questions how a person can prepare for these rounds,although my typing skills are up to mark.

      Reply
  8. hello,

    already i had attented amazon interview.But i was not selected.Is there any chance to attend it again? or else,will there be any rule that,we should not attend the interview for 6months like that.

    Reply
    1. Hello Pinky, You’re not eligible for 6 Months. If you’re details are not stored in your database then you can attend the Interview once again. So get the details on whether your details are stored or not to get one more chance.

      Reply
  9. hi bharath,
    i am 2009 passout science group can i apply and is there still vanacies, can i go next week for interview in between june 17-june 23

    Reply
  10. hello sir,
    iam avinash i have completed my btech in electronics and communication engineering my aggregate is 61.2% iam nt placed in any companies oncampus as my aggregate was less at that time of 58 % sir iam intrested to get in facebook (too high) expectation but sir can we try for facebook offcampus if present because i heard that facebook recruitment will be only in iits,niits
    sir could you please suggest me how to try for this facebook job outside?

    Reply
  11. Hey Bharath, I went to the Amazon CS interview about 20 days back and I was selected for the job, but as a Contract employee. I want to know whether depending on my performance will they take me on their rolls or its just the case of “Take the business from the guy and later remove him”?. I am an undergrad and I went for the interview in the Hyderabad office.

    Reply
    1. Hello Ashwin, Amazon is such a Company which takes care of it’s employees. Even if your Performance is Above Average, You’ll get Permanent. Don’t worry they’ll not leave you.

      Reply
  12. Hello Bharath,actually i want to go for interview in amazon.To face the versant round which topics i have to prepare n where i got from??????????

    Reply
    1. Hello Mohan, That’s Good Work. But Please Remember, Versant is a Software. Every Company frames it’s own Test Pattern and Question Paper.

      Reply
  13. I got recruited into amazon for customer support a few days back. I also got a call from amazon after 2 days of my interview saying that they need some people for voice support for which the salary would be much higher when asked about how much the salary would be higher they said that they would inform it later and told me that their language trainers would be contacting through phone and recruit me for voice support.can i know what is letter of intent and some body said that validity of that letter was 120 days and what is the validity and when would i receive the offer letter.Should I join the company as soon I get the offer later or can I wait and join after a few weeks. will they wait for me since I have few exams which I should write in the next few weeks.

    Reply
    1. Hello Saketh, No Idea on this Voice Process. According to my knowledge, Amazon doesn’t have Voice Support Jobs in India. Regarding Validity, You need to join Amazon within 120 Days, Other wise your offer letter will be revoked. You’ll get the joining date soon. If you want to post-pone your joining date, You can get it postponed until 30 Days. After that you need to join.

      Reply
  14. Hi Bharat
    2mrw m going for amazon interview i read all ur updates its very useful fr preparing amazon interview m scared about the selection….but i remeber ur point ! impression is the last impression so i’ll b remember….:)

    Reply
  15. hi sir,
    i m 2011 passout,i ve completed B.E(CSE).is there any vacancies for me..i need to apply or can i directly walkin to amazon company.

    Reply
  16. Hello bharath.. finally i got someone to clear my doubts about amazon.. I got recruited into amazon for image retouch specialist a few days back. I also got a call from amazon after 2 days of my interview told me to submit all my document photocopies, i hav submitted al the documents except my graduation certificate.. after tat i didnt get ny cal from there.. So tat i hav calld them sterday and asked about my offer in amazon.. they hav said tat they had put it in hold now and ll cal me later for the joining date.. So what can i do now?? and what it means?? am in a great confusion….

    Reply
    1. Hello Krishnan, I feel your application is on Hold because You didn’t submit your Graduation Certificate. Background Check is Mandatory in Amazon. My Best suggestion for you Submit your Graduation Certificate.

      I think you would have emailed all your documents to Some Person. Call that Guy Immediately and say him that you forget to add the Graduate Certificate and say him that you’ll forward the document right now. Ask him to continue with the background check and remove the hold since all the certificates are successfully submitted.

      Don’t Forget to Apologize for your Mistake.

      Reply
  17. Hello Bharath,
    Thank you in advance for answering me many question with the other users. I am waiting for a phone interview and I don’t know what’s kind of question they are going to ask me. Could you help me with that?

    Thank you.

    Reply
    1. Hello Yiyo, They’ll ask you to speak for a minute on a given topic, They’ll ask about your Academics etc. Questions will be Same as in the Face-Face Interview. I mean You can face all the Questions which can be asked in Face-Face interview.

      Reply
      1. Hello again!

        Their sent me this:
        “The technical interview will include (but is not limited to) questions related to Coding, Data structures, Algorithms and Object Oriented Design and could last up to an hour. Due to the technical nature of this interview, please do not drive or commute during your phone interview.”

        I am an engineer in computer science but I don’t remember all my books of computer. Is there a place where I could check that kind of technical questions??

        Thank you for your time.

        Reply
        1. Hello Yiyo, Ok. Seems that It’s going to be little bit difficult task. I’m sure they won’t ask you to write Programs Since they cannot see them since it’s a Phone Interview. They’ll ask you all Basic Questions like “What is a Pointer”, “What do you understand by the term Encapsulation”, “Explain the logical structure of a Data Driven Stack” etc. You need to be good in all C and OOPS Concepts.

          You can get all these Questions through Internet. But If you can afford few bugs then I recommend you the book “Cracking the C, C++ and JAVA Interview” by S.G Ganesh”. It’s a book with all Frequently asked Interview Questions with Answers.

          Reply
  18. hello bharat! i hav attended the amazon interview 2 days back…there were 2 rounds…the first was a just a minute round in which they tested on the speaking skills and then we had an online versant round….they said that i cleared the written online test too,,,,and that they will call me in a week for the personal interview round!!! now what shud i expect…is it that if u clear the written test now is it that i hav chances of gettn recruited in amazon as drz only a personal interview round left? i have been selected for transaction risk managemnt process….so shud i prepare for technical questions as such….r will it be just lyk other hr rounds?

    Reply
    1. Hello Vaishnavi, They’ll test your Aptitude and Communication Skills. No Technical Stuff involved. They might ask you to solve some Puzzles, give solutions to some case studies etc.

      Reply
  19. hi sir…i completed my BE(cse) with 83% but i ve scored oly 59% in HSC.so i m unable to attend many interviews in MNC’s.could u please tel me that i wil get interviews in mnc or no…..if yes in which company can i move on..

    Reply
  20. Hey again,

    Finally i hav got cal from Amazon last friday tat my joining date would be after 2 weeks and she said tat she ll reach me again to confirm the date.. So is this means tat the job is confirmed? It has been one week went already.. Will they cal me after this? Need help in this bharath..

    Thanks in advance..

    Reply
      1. Thank yu bharath.. But wil it usually take a month to confirm the joining date? Because it has been one month went after my interview.. And here in amazon, chennai, they have started hiring people for the same imaging process.. So that is what confusing me a lot..

        Reply
        1. They might have got recruitment so they started the recruitment. No Need to Confuse. It might even take more than a Month because They have to batch you with some other People so that they’ve got enough people to start Induction. Don’t worry. You’ll get it.

          Reply
  21. Hello Bharath. I got selected for the first round of interview just a minute round for T.R.M.S and was told that the next rounds would be online test and personal interviews and they would be held after informing me on a particular day. so can you please help me out on how to prepare for the online test and what will be asked in the online test and thanks in advance.

    Reply
  22. hi bharath
    am chekuri…jst recently cmpltd my graduatn..and i would like to know..whether thers any aptitude test?? or just the versant test is sufficient??

    Reply
  23. hi bharath, this is vinay reddy.

    I would like to know the best answers for the following questions to be answered at Amazon.

    1) Why you want to join Amazon.com?
    2) What are the essential skills required for a Customer support Associate? (for chat process)
    3) How much salary do you expect? (As a fresher)
    4) Having done MBA, why you want to start your career in Customer Support?

    Bharath, please reply me as soon as possible..

    Thank you.

    Reply
  24. Hai Bharat,
    Good evening.

    I have a doubt. In site it is showing as, vacancies for Email, Chat, Seller(TRMS) Support is posted on May 29th. Now date is November 20th. Now also we can expect walkins in Amazon ? Can you please confirm us. Based on your answer i will attend to walkins in Amazon. Please help me.

    Thank you.

    Reply
  25. Hii Bharat diz is naresh, i have a doubt regarding some questions asked by the H.R in the interview, can u plz help me for diz… the question was Why amazon? plz give me the correct answerand next the next one is wat is amazon? plz do reply and help me to get in thanku

    Reply
  26. hi sir,i am btech fresher and planning to attend amazon chat process……..can you please tell me what kind of questions do they ask and how we need to answer them

    Reply
  27. Hello bharath,
    I have attended Amazon interview for device associate post on november and i didnt got selected on second round So i sthere any chance to attend the interview on march again for the same position with reference pls help me…

    Reply
  28. hello i have been working as s/w engineer for 1.1 yr so is technical support jobs convenient for me to work with any MNC like satyam,wipro etc..

    Reply
  29. Hello Bharath,, You r still working with amazon ??? what is the future with ur role at amazon…bcoz im gng to attend on the same role….will there be any development in our role???

    Reply
  30. hello!…im going to attend the intrview tmrw in ur co. for seller support ssociate…how is the process and growth…and what vl be the email writting sbout

    Reply
  31. plz help.. attended interview for catalog position iin amazon chennai.. cleared aps and general discussion round. wat ll be the hr rounds ? how to prepare..

    Reply
  32. Hi, i just got a mail from consultancy regarding the interview for amazon, where only three rounds will be conducted, here i wanted to know dat am Undergraduate and degree discontinued and currently working in to non voice mailing process for domestic company from 2 years can i get job in amazon for non voice process…..?

    Reply

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