Magna Infotech Hiring for Amazon in Hyderabad for the Customer Support Associate Positions in Email and Chat Processes. Any Candidate with atleast 10+2 Qualification is eligible. For Complete details on this Magna Infotech Recruitment Please continue reading.

Magna Infotech Hiring for Amazon

Eligibility Criteria:

• Any Candidate with atleast 10+2 Qualification is eligible.
• Excellent Communication Skills are required.
• Should have Good Typing Speed.
• Should be ready to work in Night Shifts.(US&UK)

Salary Offered: 1.3 Lakhs Per Anum.
Working Hours: 9 Hours (8 Hours + 1 Hour Break)

Allowances:

• Assignment Bonus: Rs.1250/-
• Food Coupons: Rs.1100/-
• Night Shift Allowance: Rs.80/- Per Day.
• Free Cab Facility(Up and Down)
• Over Time Allowances.
• Referral Bonus(Paid in 90 Days)

Number of Leaves Per month: 2 days

Note: Leaves Unused can be encashed during the Final Settlement.

Notice Period: 15 Days

Selection Process:

• Registration.
• Intital Screening.
• Grammar Test.
• Versant Round.
• Manager Round.
• Model Test.(No Elimination)

How to Apply:

If You’re Interested in this Job then please contact the HR. Call him and attend the Interview.

HR Name: Konda Reddy
HR Contact Number: 9341197482
Email Address: rppriya@magna.in

More Useful Info:

Interview Questions: Amazon CS Job Interview Questions

More Useful on the Job: Amazon CS Jobs More details

Amazon CS Jobs 2012 as a Kindle Customer Service Specialist for Freshers and Candidates with 1 Year Experience. Walkin in Chennai on November 10 2012. For Complete details on this Walkin Please Continue reading.

Amazon CS Jobs 2012 Kindle

Eligibility Criteria:

• Any Graduate in Any Stream is eligible for this Interview.
• Candidates with 0-1 Year Experience are eligible.
• Should have Excellent Communication Skills(Both Written and Verbal).
• Should not have attended this Interview in the Last 6 Months.

Documents to be carried:

• Atleast 2 Copies of Resume.
• Educational Certificates and Address Proof.
• If You’re Employed then Current and Previous Employer’s Documents(Offer Letter, Reliving Letter, Last 3 Months Pay Slips. One of these documents should contain Employee Number Code.

Walkin Details

Job Location: Chennai.
Walkin Location: Chennai.
Walkin Dates: November 10, 2012.

Walkin Address:
Amazon Development Centre (India) Pvt Ltd
Plot No- 40, 3rd floor, SP Info City MGR Salai (Veeranam Road) Kandanchavadi,
Perungudi, Near RMZ Millennia IT Park (and Lifeline Hospital)
Chennai.

Amazon Freshers Recruitment 2012 Walkins for Customer Support(Email, Chat) and Seller Support in Hyderabad Raheja IT Park(Mind Space).

Amazon Freshers Recruitment 2012 – Customer Support

Eligibility Criteria:

• Any Graduate, Post Graduate, Diploma Students can attend this Walkin.
• Should be very good in English.
• Should have very good Typing Skills.
• Both Freshers and Experienced Candidates are eligible to attend this Walkin.
• Candidate can attend regardless of his passed out year.
• Candidates with more than 60% in Engineering Courses is not eligible.

Facilities Provided:

Amazon is really very good in taking care of their employees. You can find the list facilities provided below.

1. Basic Salary.
2. Food Coupons.(for Rs. 1100/-)
3. Cab Facility.(Both Pickup and Drop – Door to Door)
4. Night Shift Allowances.(50% Extra on Basic Salary)
5. Over Shift Allowances.(50% Extra on Basic Salary, 100% Extra on Holidays).
6. Over Time Allowances.(50% Extra on Basic Salary, 100% Extra on Holidays).
7. Medical Allowances.

Job Roles:

Role 1: Email Support.
Role 2: Chat Support.
Role 3: TRMS – Seller Support.

Email Support:

Candidates who got selected for this role should reply to the emails of the Customers. You need to reply for 48 Emails Everyday. That’s it.

Chat Support:

Candidates who have got selected for this role should solve customer queries through chat. You can manage 2 Parallel chats at the same time.

TRMS – Seller Support:

Candidates who got selected for this role should answer the sellers queries. As you know Amazon has a Market Place where sellers can sell their goods, so you need to solve their queries.

Salary Offered:

Email Support: 1.34 Lakhs for Seasonal, 1.54 for Permanent. (I don’t have updated details).
Chat Support: 1.54 Lakhs (I don’t have updated details).
TRMS – Seller Support: Above 2 Lakhs (I don’t have updated details).

Selection Process:

There will be totally 3 Rounds according to the New Procedure.

Round 1: JAM or GD or Short Online Test.
Round 2: Versant Test.
Round 3: HR Interview.

Complete Details on Versant Round:

Versant Test Consists of 5 Sections, You need to Qualify as a whole, No Sectional Cut-off.

Section 1: Typing Test.
Section 2: Fill in the Blanks.(Should be good in Vocabulary)
Section 3: Framing Own Sentences.
Section 4: Listening Test.
Section 5: Email Writing.

There will be time for each and every section. You need to complete the section within the time frame. No Extra time is allotted. It’s a Online Test.

Job Types:

Based On your Versant Score, You’ll be taken as either Seasonal or Permanent Employee. There will be difference in salary of Rs. 20,000/- in between them. That’s it expect it both of them will get equal benefits.

Role 1: Seasonal.
Role 2: Permanent.

Also, Based on Versant Score they’ll decide whether you’re eligible for Chat Support or Email Support. So Versant Score is Very Important.

Walkin Details:

Walkin Dates: Monday-Friday Every Week until Vacancies get filled up.
Timings: 10.00 Am

Address:
Rehja IT Park,
Opposite Hotel Westin,
10th Floor,
Jubilee Hills.
Hyderabad.

You can also read the Interview Experience before you attend the walkin.

Important Details:

• At Present Walkins are going only for Email/Chat Support. Walkin for TRMS hasn’t yet begun.
• All the details mentioned above have been gathered with atmost care, if there is any errors, please don’t blame us. The above information is only for your idea. I suggest you to gather more details before you attend the Interview. If there are any corrections, do inform us for changes.

Amazon BPO Careers Hyderabad Walkin on 21st and 22nd May 2012 for both Freshers and Experienced Candidates for the Position of Email Support. For more details on this Amazon Walkin, Please Continue reading.

Amazon BPO Careers Hyderabad

Eligibility Criteria:

• Any Graduate/Any Post Graduate/Diploma Students are eligible.
• Both Freshers and Experienced Candidates are eligible.
• Any Student can attend the Interview regardless of the Passed Out Year.

Selection Process: 3 Rounds.

Facilities Provided:

• Basic Salary.
• Food Coupons.
• Cab Facility.
• Night Shift Allowances.
• Over Shift Allowances.
• Over Time Allowances.
• Medical Allowances.

Required Skills:

• Excellent Written and Oral Communication Skills.
• Good Typing Speed.

Amazon BPO Careers Hyderabad Walkin Details

Job Location: Hyderabad
Walkin Location: Hyderabad
Walkin Dates: 21st, 22nd May 2012
Timings: 9.30AM -12.30PM

Walkin Address:

Wesley PG College,
Near Anand Theater,
Sardar Patel Road,
Secunderabad.

Note: This Walkin is by Arise HR Services. You can mention the reference as “Jobtrails.com”

Amazon Freshers Walkins 2012 recruitment for Associate/Sr.Associate from Feb 6 2012 to Feb 10 2012. For complete details on this walkin please continue reading.

Amazon Freshers Walkins 2012

Eligibility Criteria:

• B.E/B.Tech Graduates can apply.
• CSE/ECE Streams are allowed to apply.
• Candidate should have excellent knowledge in MS Office.
• Candidate should be with Excellent Communication and Interpersonal Skills.
• Candidate should be with Excellent knowledge in American English and should be able to communicate grammatically correctly.
• Candidate should be flexible with Shifts and should be available 24*7*365.

Walkin Date: Feb 6-10 2012.
Timings: 10.00 AM – 1.00 PM

Job Designation: Associate/Sr.Associate (Non-Technical)
CTC: Best in Market.

Venue:
Amazon Development Center India,
10th Floor, Brigade Gateway, World Trade Center
Malleshwaram
Bangalore – 560055

Contact Details:
Name: Rabiyab
Email Address: rabiyab@amazon.com
Contact: 080-33273000

Amazon Interview Questions 2011 , Here’s the List of Frequently asked interview questions for those candidates who want to start their career with a job in Amazon.com. I’ve been receiving lot’s of requests to publish the frequently asked interview questions in Amazon.com, so I’m doing this article for my Visitors. Amazon is really growing like anything, so there will be a good career growth in Amazon.

Amazon Interview Questions 2011 – 15 FAQ’s

1) Why you want to join Amazon.com?
2) What do you know about Amazon.com?
3) After 5 years down the line, where do you want to see yourself?
4) What are the essential skills required for a Customer support Associate?
5) What’s the most difficult decision you made in your life till Now?
6) Are you expecting a Long term career with Amazon?
7) Are you interested in doing MBA? If YES? When? Why?
*) If you’re interested in doing MBA, Why don’t you join now itself, Why do you want a job Now?
9) Do you have good knowledge in Computers?
10) What are Email clients?
11) What’s your typing Speed?
12) How much salary do you expect?(One of the Most Important Question !!)

If you are a B.Tech/B.E/MCA Student, You will definitely need to answer the below questions to get selected.

13) Being a B.Tech Graduate why you want join Amazon?
14) You’ve good percentage, why are you interested in Customer Support field, Instead of IT?

If you’re a MBA Student, You need to answer the below Question?

1) Having done MBA, why you want to start your career in Customer Support?

According to me, the most important question which you need to answer to get a job in Amazon.com is the first Question in the list, “Why you want to join Amazon.com?”, If you answer this question well, then i think the job is yours. All the other questions are general questions which will be asked in almost all the interviews.

You can also read one of the candidates, Personal Interview Experience through the below link:

Amazon.com Personal Interview Experience

If you are not aware of the Selection Procedure/Interview Pattern in Amazon.com, You can know it from the below link:

Amazon.com Interview Process 2011 for Email/Chat Support

If you’ve any more Questions, please ask them as comments, I’ll be happy to help you.

Amazon Customer Support Jobs 2011 for Freshers and Experienced Candidates interview selection procedure is given below.

Complete Details on Amazon Customer Support Jobs 2011

Type of Jobs:
1) Email Support.
2) Chat Support.

Total Rounds: 5

Round 1: Online Registration.
Round 2: JAM (Candidates will be given a topic, they should speak on it for a minute).
Round 3: 10 Minute Online Examination.
Round 4: Versant Test.(Online Exam on Listening, Typing, Vocabulary, Passage Reading, Sentence Completion)
Round 5: Personal Interview with Ops-Manager.

This is the new interview procedure which is being followed at Amazon.com for recruiting candidates. The Interviews are still going on. Interested candidates can attend the interviews now.

Salary Offered:

Email Support:
Seasonal: Rs. 1.34Lac Per Anum.
Permanent: Rs. 1.54Lac Per Anum.

Chat Support:
Only Permanent: 1.54 Lac Per Anum.(It may be higher or Lower, I don’t have exact details)

Documents to carry for the interview:
1) Updated Resume.
2) 2 Passport Size Photographs.
3) Identity Proof.

Interview Timings: 10.30AM to 3.00 PM

Venue for the Interview:
Amazon.com,
Opposite Hostel Westin,
10th Floor,
Mind Space, Hyderabad.

Hello everyone who is reading this article. I am Bharath Gurram. I am going to share my amazon.com personal interview experience with you which I attended on 28th April 2011.

As all of you know there are totally 5 rounds in the selection procedure. If you are not aware of these rounds, please read the following article: Amazon.com BPO Jobs 2011

I completed the First 3 rounds and I am waiting in the waiting hall for further process. One of the members from the HR Team came and asked a Photo of mine and a Photocopy of my Identity Proof. Unfortunately I didn’t have any of them and I informed the same. HR said that without these proofs, we cannot continue the interview process. I requested them that I will bring all of them tomorrow so they can complete the further rounds. He said ok and asked me to wait. I waited for almost 45mins in the waiting hall planning in my mind how I should give my interview tomorrow. Suddenly a person came to me and asked, are you MR. Bharath?? I said YES. He asked me to follow him, and I followed him.

Surprisingly he took me into the interview cabin and asked me to take my seat. I was Half-Strucked. It’s interview time now. I am not even thinking of the interview today, unfortunately I was forced to take it. The HR introduced himself as the manager of amazon.com. It’s one more shock for me, I am being interviewed by Manager of amazon.com, He’s not a HR, He’s a Manager. As a reply to his introduction I said “It’s really a Privilege to meet you Sir”, but I fumbled few times when saying it. Actually I am very good in English, but in the shocked state of mind I am in, I messed up with my words. It’s really a Bad Start to the Interview. People say that “First Impression is the Best Impression”, Unfortunately I lost the First Impression.

The First Question to me was “Why Amazon??” it’s nothing but HR is asking me “Why are you interested to work in amazon.com??” I replied it, but he’s not satisfied with it. The Second Question was “What are the Skills required for doing this Job??” I replied, Excellent Communication Skills and Interpersonal Skills are most essential. He’s not satisfied even with this answer. He again asked are they sufficient?? I sad yes, but actually I missed some of the very important skills which are essential for costumer support professionals. They are nothing but patience and Typing Skills.

He asked me some other questions like what are your future plans. How will you see after 5 years from now etc., and I answered them confidently. The interview continued for about 15minutes. The last question to me was again “Why Amazon??” He asked me to answer it again and I did. Thus the Interview Completed and the Manager asked me to wait for further information.

Thank GOD, I am selected in the Interview, I completed the last round which is Typing Round and I got the Job.

Real Twist:
I am earlier informed that the Package would be 2.24lacs and the job would be permanent, But the Package they offered me was 1.2lacs and I am selected as just contact employee, not permanent. I thought this is because of my Poor Performance in the interview. I Lost the First Impression and I didn’t satisfy the interviewer with my answers to his first two questions. This is what a little bit of Tension can result on the performance. I was very disappointed with my performance, and I know I didn’t performed upto my potential.

Moral of the Story:
1) Don’t get tensed at any Situation.
2) First Impression is the Best Impression.
3) Be Prepared for the Worst.

If you are attending for the same job and if you have any questions or if you want to know what happened in more detailed way, please ask them as Comments.

I think all you heard about the name Amazon.com It’s a US Based Company. Amazon.com is one of the Fortune 100 Companies. Currently there are openings for freshers and experienced in Amazon.com in customer support and sellers support and in some more different profiles.

Amazon.com doesn’t advertise it’s job vacancies so you cannot get any info about these openings outside. These info will be given by consultancies and from the people who already working in amazon.com.

Salary Package:
1-2 lac to 2.24lac.

Eligibility:
Any Degree with Excellent Communication Skills.

Place to attended Interview:
Rehja IT Park,
Opposite Hotel Westin,
10th Floor,
Jubilee Hills.
Hyderabad.

If you are attending for Customer Support then Please go to 10th Floor.
If you are attending for Sellers Support then Please go to 9th Floor.

Please Carry your Resume and Certificates for the Interview.

Selection Procedure:
The selection procedure is based on 5 rounds.
1) 5 min Eliminator Test (on English)
2) 40 min exam (on English)
3) Essay Writing Round
4) HR Interview
5) Typing Round

Your Salary will be based on your performance in these rounds.